Lulu Mac

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Frequently asked questions

Orders are processed within 2–4 business days.

Most orders arrive within 3–7 business days after shipment.

Yes! Returns are accepted within 14 days of delivery for store credit or a refund to your original payment method.

Accessories, bodysuits, intimates, clearance items, and gift cards.

We recommend placing a new order to secure your preferred size and returning the original item, as inventory is limited.

Some of our most-loved styles may restock, but many pieces are limited - once they’re gone, they’re gone!

Email us anytime at shopthegoldenknot@gmail.com and we’ll be happy to help.

Join our Facebook group and follow us on social media for early access, restocks, and exclusive drops!